Privacy

Last updated October 12, 2026

Short version: the tools work without an account and without knowing who you are. If you make an account we keep your email address, your plan and your last 50 test results, and you can delete all of it from your account page in one click. We do not store your IP address unless you turn on an optional setting on your account page.

What runs in your browser and never leaves it

Your floor plans, the coverage simulation results and every heatmap are computed in your own browser and saved in your browser’s local storage. They are not uploaded. Clearing your browser data deletes them, and we cannot recover them, because we never had them. If you trace over a floor-plan photo, that image is stored the same way, in your browser’s IndexedDB, never uploaded, and not included in your plan backup.

What we store when you run a speed test

An anonymous summary: download and upload speed, latency, jitter, the share of test requests that failed, your country and region, your internet provider’s network number (ASN), which Cloudflare location answered, the web protocol version used, and whether you connected over IPv4 or IPv6. No IP address: the address shown on the results screen is read from the request and never written down. These rows have no account attached to them, cannot be linked back to you, and are deleted after 180 days. Before that, they are folded into daily statistics (counts and typical speeds per country and network), which contain no individual test and are kept. They are what makes aggregate answers like “typical speeds in Panama” possible.

If you have answered the optional questions about your connection (plan speed, device count, or nearby-network count). Those answers travel with the same anonymized summary, alongside a guess at your connection type. They are saved in your browser’s local storage the first time you answer them and sent again with every test after that, the same way the floor plans above are stored, until you clear your browser data.

The test traffic itself goes to Cloudflare’s speed-test service (speed.cloudflare.com), which sees your IP address the way any server you connect to does; we don’t send it your results.

Each anonymous test also keeps an approximate area, rounded to about 25 km, so a city area at most and never your address.

What we store if you make an account

• Your email address: to sign you in, and, only if you tick the box, to send you occasional product updates and WiFi tips. That box is unchecked by default, you can turn it on or off any time from your account page, and every such email carries its own unsubscribe link.
• Your plan (free, Ad-Free or Pro) and, if you subscribe, your subscription status, renewal date and the payment provider’s reference number.
• Your last 50 speed tests. Older ones are deleted automatically.
• With each saved test: your internet provider’s name and network number (ASN), country and the test server. Your IP address only if you turn on “Keep my IP address” on your account page; turning it off deletes the stored addresses.

We never see or store card numbers. Payments are handled entirely by the payment provider on their own pages.

What we store when you send feedback

The category you picked, your message, and your email address if you gave us one so we could reply. Kept for up to 180 days, or deleted immediately, along with the rest of your account, if you filed it with the email address of an account you later delete.

Cookies and local storage

One cookie, and only if you sign in: a session cookie that says “this browser is signed in” and nothing else. It is HttpOnly and expires after 30 days. Signing out deletes it on both ends. We use no analytics cookies and no tracking pixels in our email.

A few small values live in your browser and are never sent to us: a cached copy of your plan (so ad slots don’t flash into view for paying visitors before disappearing). None of it is analytics or tracking, and clearing your browser data clears all of it.

We count page views and tool use anonymously, with no cookies and no IP address stored, and nothing is counted if your browser sends Do Not Track or Global Privacy Control.

Ads

Free visitors see ads from Google AdSense, which may use cookies to choose them. If you are in the EEA, the UK or Switzerland, Google’s own certified consent tool asks you about that before any personalised ad is served. It is their platform, their consent record, and your choices are managed there. Ad-Free and Pro subscribers are shown no ads: every ad space is removed from their pages. Google’s ad library still loads on each page for now, but it has nowhere to show them an ad.

Deleting your data

• Account: your account page has a delete button. It removes your email address, your plan, your subscription record and every saved test, immediately and permanently.
• Feedback tickets: deleting your account also deletes any ticket you filed using that account’s email address. A ticket filed anonymously, or under a different address, has no link back to your account for this to find. It expires on its own within 180 days instead.
• Scanner waitlist: deleting your account also removes your address from that list. Without an account, the unsubscribe control on the Channel Advisor removes it. It is a separate list with its own consent.
• Anonymous test data: cannot be deleted on request, because there is nothing in it that identifies you. We would have no way to find “yours”. It ages out at 180 days.
• Operational bookkeeping: a small amount of infrastructure record-keeping not tied to your identity (rate-limit counters and webhook de-duplication records) is unaffected by any of the above and expires automatically within 30 days regardless.

Who else touches your data

Cloudflare hosts the site and its database. An email provider delivers sign-in links. A payment provider processes subscriptions. Google serves ads. If you follow one of our Amazon links, Amazon sees that visit and may set its own cookies; we earn a commission on qualifying purchases and only ever see totals, never who bought what. That is the complete list. We sell nothing to anyone, and there is no data broker in it.

Contact

Questions about any of this, or a request we have not covered: use the feedback form. We read everything, though we cannot promise an individual reply to every message.